new iPhone reviewed

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Edward N. Albro, PC World
Jul 9, 2008 12:57 pm

Is the iPhone 3G
worth waitingb in line for? Early reviewers of
Apple
’s new smart phone are mostly positive, but they share some common gripes about battery life and two aspects of dealing with ATT: the service-plan costs
and the skimpy 3G coverage areas.
The New York Times’ David Pogue
, the
Wall Street Journal’s Walt Mossberg
, and
USA Today’s Ed Baig
, the Holy Trinity of Apple’s marketing department, all received the phone about two weeks ago. (Most other reviewers, including ours, will have to
wait with everyone else to buy one Friday morning
.) All three reviewers liked the
first-generation iPhone
, and they all like the second generation even better.

(The folks at our sister publication PC World New Zealand
lived with a new iPhone 3G for a short time
; they also have slightly mixed impressions, but generally liked the phone.)

Pogue’s bottom line: “So the iPhone 3G is a nice upgrade. It more than keeps pace with advancing technology, and new buyers will generally be delighted.”

Mossberg

concludes: “If you’ve been waiting to buy an
iPhone
until it dropped in price, or ran on faster cell networks, you might want to take the plunge, if you can live with the higher service costs and the weaker
battery life.”

Baig is more effusive: “… this handheld marvel has no equal among consumer-oriented smartphones.”

Mixed in with the raves are a fair number of complaints, however.

The 3G network: Mossberg says downloads were three to five times faster on the 3G iPhone than on the standard iPhone. Baig accepts Apple’s claims that the
new phone is twice as fast as the old version; loading popular Web sites took 10 to 30 seconds, he says. But all three reviewers complain about holes in
ATT’s 3G coverage, despite the fact that they’re all based in and around New York. Imagine what the coverage will be like in rural Iowa.

Actually,
David Pogue
did more than imagine. He points out that, according to
ATT’s 3G coverage map
, “in 16 states, only three cities or fewer are covered; 10 states have no coverage at all.” And you guessed it, Iowa is one of them.

Mossberg says he found problems even in Manhattan: “In New York City, riding in a taxi along the Hudson, one important call was dropped three times on the
new iPhone. Finally, I borrowed a cheap Verizon phone and got perfect reception.”

Battery life: Mossberg’s tests found that the iPhone 3G delivered 4 hours, 27 minutes of talk time. “More important,” he says, “in daily use, I found the
battery indicator on the new 3G model slipping below 20% by early afternoon or midafternoon on some days, and it entirely ran out of juice on one day.”

As with the first iPhone, you can’t replace the battery in the iPhone 3G, meaning you have to charge early and often–or use workarounds. Mossberg says
he used Wi-Fi instead of 3G for data transactions, turned down the screen brightness, and at times turned 3G off entirely to save juice.

Cost: All three reviewers point out that despite a drop in the cost of the iPhone itself, having one will end up costing you more than owning a first-gen
iPhone. That’s a result of increases in the cost of ATT’s phone and data plans. Though you save $200 on the phone, you’ll pay $240 more for the service
over the life of the two-year contract you must purchase, Mossberg writes.

GPS: The bottom line on the iPhone’s new GPS capabilities is that they’re nice but limited. Pogue points out that they can’t provide turn-by-turn directions,
merely showing you as a blue spot moving along a map–and sometimes they can’t even do that. “The metal of a car or the buildings of Manhattan are often
enough to block the iPhone’s view of the sky, leaving it just as confused as you are,” he writes.

Business support: Apple has boasted that the new iPhone will work much better with corporate e-mail servers. Baig reports on connecting the iPhone 3G to
his company’s e-mail network, and he comes away impressed. “Messages and calendar entries are ‘pushed’ to the device, so they show up right away, just
as they do on other computers. With your employer’s blessing, set-up is a relative cinch.”

Mossberg points out a potentially serious problem, though: “While you can have both personal and Exchange email accounts on the new iPhone, if you synchronize
with Exchange calendars and contacts, your personal calendar and contacts are erased.”

Third-party apps: Mossberg and Baig tried a few early iPhone apps and liked what they found. Baig says Cro-Mag, a caveman racing game that uses the phone’s
accelerometer to steer, is “difficult but fun.” Mossberg believes “the iPhone has a chance to become a true computing platform with wide versatility.”

Audio quality: All the reviewers comment on the new iPhone’s improved audio quality. “You sound crystal clear to your callers, and they sound crystal clear
to you. In fact, few cellphones sound this good,” Pogue raves. Mossberg concurs, but complains that “the new phone produced an echo when used with the
built-in Bluetooth system in my car.”

What’s still missing: The consensus is that the iPhone still has some significant deficiencies.
list of 8 items
• No voice dialing
• No video recording
• A limited camera
• No memory-card slot
• No copy-and-paste function
• No MMS for sending photos to other phones
• No Bluetooth stereo audio
• No support for Adobe Flash, Windows Media Video, or Java
list end
None of those complaints, though, seriously dim the reviewers’ admiration of the new iPhone. “While not everything on my wish list made it onto the new
device,” Baig says, “Apple has raised the bar with iPhone 3G. To which I offer an enthusiastic thumbs up.”

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